H25 takes our responsibility to protect the privacy and personal data of every member seriously. This Privacy Policy transparently explains how we collect, use, store and protect your information when you use the h25 platform.
Data security is more than a technical requirement for h25 — it is a commitment we uphold to every member who trusts our platform with their personal information.
All data transmitted between your device and h25 servers is protected with banking-grade 256-bit SSL encryption. This means your information cannot be read or intercepted by any unauthorised party during transmission.
Members' personal data is stored on servers protected by multi-layered security systems, including firewalls, intrusion detection, and strict access controls. Only authorised personnel may access your data.
H25 does not sell, rent or transfer your personal data to any third party for marketing or commercial purposes without your consent. Your data belongs to you, not as a commodity of our business.
You have the right to access, correct, download, or request deletion of your personal data at any time. The h25 support team will assist you in exercising these rights quickly and easily.
H25 operates in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that every aspect of our data collection and processing complies with the data protection standards set out under Malaysian law.
In the event of any security incident involving your data, h25 is committed to notifying affected members within the stipulated timeframe and taking the necessary remedial action promptly.
This Privacy Policy ("Policy") describes how h25 ("we", "Platform", or "Company") collects, uses, discloses, stores, and protects your personal data when you access or use the h25 website, h25 mobile app, and all services we provide (collectively, "Services").
We believe transparency is the foundation of trust. That is why we strive to explain our privacy practices in a clear, easy-to-understand manner — rather than in legal language that most users would find difficult to follow.
This Policy applies to all h25 platform users regardless of your country of origin, and we are committed to protecting your privacy in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010 and applicable international standards.
H25 collects various types of personal data depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:
A. Data You Provide Directly
B. Automatically Collected Data
C. Transaction and Financial Data
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC number, date of birth | Account verification (KYC) |
| Contact Data | Email, phone number | Communications and support |
| Financial Data | Bank account number, transaction history | Payment processing |
| Technical Data | IP address, device type | Security and fraud detection |
| Usage Data | Activity logs, betting history | Service improvement |
H25 uses collected personal data for lawful and clearly stated purposes. We will not use your data for any other unrelated purpose without obtaining your consent first.
In accordance with Malaysia's PDPA 2010 and sound data protection principles, h25 processes your personal data on one or more of the following legal bases:
H25 does not sell your personal data. However, we may share your data with certain parties under strictly defined and controlled circumstances:
H25 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse platform usage patterns.
Types of Cookies We Use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the h25 platform. Please note that essential cookies cannot be disabled as they are required for your account security.
H25 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. The following are our data retention period guidelines:
Once the retention period expires, your data will be securely deleted or anonymised in a manner that can no longer be linked to you personally.
As an h25 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to obtain a copy of the personal data we hold about you and information on how it is used.
You may request the correction of any inaccurate, outdated, or incomplete personal data in your account.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may request that we restrict the processing of your data under certain circumstances, such as during a dispute over data accuracy.
You may request a copy of your personal data in a machine-readable format for transfer to another service.
You may withdraw your marketing consent at any time without affecting the core h25 services you use.
H25 invests seriously in security infrastructure to ensure your data is protected at all times. The following are the key security measures we have implemented:
The h25 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we find that we have collected personal data from someone under the age of 18, we will take immediate action to delete that data and close the relevant account. If you believe we may have collected data from a child or minor, please contact us immediately at [email protected].
H25 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or platform improvements. Each updated version will display the latest amendment date at the top of this document.
For material amendments that significantly affect your privacy rights, we will notify you via an in-platform notification or registered email at least 7 days before the changes take effect. Your continued use of the h25 platform after the amendment's effective date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or wish to exercise your privacy rights, you can contact the h25 Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex issues requiring in-depth investigation, we will keep you updated on progress within the same timeframe.
Now you know how h25 protects your personal information. Register your free account today and enjoy a sports betting and online gaming platform that is not only entertaining, but also safe and transparent in how it handles your data.
By registering, you agree to the h25 Privacy Policy and Terms & Conditions, which protect your interests.